Vanessa Lovatt

Global Director of Customer Engagement
Notified

Vanessa is an established digital media professional with over a decade of experience in building engaged digital communities and 18 years in events, webinars and digital events. Particularly focused on customer success, Vanessa has leveraged her experience of being a user of technology to build communities and deliver meetings and events to now work on the supplier side with Notified, who supply communications tech to around 12,000 customers spread right across the globe. Vanessa works with multiple departments at Notified mainly marketing, account management and customer success to develop useful content and community strategies to engage both customers and partners. The main goals of Vanessa’s work are to enable customers to win bigger and to better collaborate with customers and partners to gather their input that will enhance Notified’s tech products and services. Having worked in the B2B media sector since 2005, Vanessa has been immersed in and witnessed the scope, landscape and potential of communities, events, training and digital content evolve. With digital communications now an essential part of today’s business world; she has made it her mission to facilitate all communications professionals (principally Investor Relations, PR, events and marketing) to navigate the rapidly evolving world of virtual opportunities. A Subject Matter Expert for the Virtual Event Institute, Vanessa has been a thought leader on marketing, events, virtual events, digital community and content building at various industry events and networking forums. Vanessa has also judged various Awards programmes across the B2B media sector with the Eventwell Awards being one such programme that bridged her vast knowledge of events with her passion for enabling people to embrace wellbeing.